Emergency Contact

If you are an American citizen with a serious emergency, please call 03-3224-5000 (or 011-81-3-3224-5000 from the United States). This number is not for Visa inquiries.

Inquiries about U.S. visas should be directed to 03-6743-9732 (or 011-81-3-6743-9732 from the United States).

U.S. Consulate General Sapporo helps Americans living or visiting in Hokkaido, Aomori, Akita, Iwate, and Miyagi. Routine services are provided by appointment only.

Hours for appointments: 9 a.m. - 11:30 a.m., 1:30 p.m. - 4:00 p.m. Monday-Friday (except U.S. and Japanese holidays), please call 011-641-1115 to schedule an appointment.

Our address is:

3-1 Kita 1-jo Nishi 28-chome,
Chuo-ku, Sapporo 064-0821

What Kind of Emergency?

• Death or Injury of an American Citizen in Japan
• Arrest/detention of an American Citizen in Japan
• Victims of Crime in Japan
• Domestic Violence
• American Citizens Missing in Japan
• Abduction of a Child in Japan
• Financial Arrangements - ATMs, Credit Cards, Currency Exchange and checks, MoneyGram, Emergency Funds Transfer
• Lost or Stolen Passport
• List of Hospitals
• List of Attorneys
• A to Z Index of American Citizen Services, U.S. Embassy Tokyo